WebSphere Application Server Introduction

WAS Course introduction:
 
Overview of WebSphere Application Server systems and components
Using the IBM Support Assistant
Exercise: Using the IBM Support Assistant
Problem determination methodology
Problem determination techniques and tools
Exercise: Introduction to problem determination tools
Introduction to JVM-related problems
Exercise: Introduction to configuring garbage collection policies
How to troubleshoot hangs
How to troubleshoot crashes
Exercise: Hung threads detection and server crashes
Introduction to WebSphere out-of-memory problems
Exercise: Troubleshooting an out-of-memory condition
Introduction to database connection problems
Exercise: Troubleshooting database connection problems
Connection pool tuning and management problems
Exercise: Troubleshooting a connection leak
WebSphere security configuration problems
Exercise: Troubleshooting security problems
Application deployment problems
Server start failures
Exercise: Troubleshooting server start failures
Request flow and web container problems
Exercise: Troubleshooting request flow and web container problems
Default messaging provider problem determination
Exercise: Troubleshooting WebSphere default messaging
Course summary
Objectives
Apply problem determination techniques and analyses
Use problem determination tools
Use problem determination tools and analysis techniques to identify problems
Identify common problems
Use IBM Support Assistant
Communicate effectively with IBM support teams
Participants
This course is designed for anyone who works on WebSphere related applications and projects,

including administrators, IBM Business Partners, independent software vendors (ISVs) and

consultants.

Prerequisite(s)
You should have basic operating skills for the Windows operating system. You must also have

WebSphere administration skills, which can be obtained by completing:

IBM WebSphere Application Server V8 Administration for Windows (WA380GB) Remote Classroom

(VA380), (ZA380)
IBM WebSphere Application Server V8 Administration for Linux (WA580GB) Remote Classroom

(VA580GB) (ZA580) (WA180) or (VA180)or through practical experience in administering a WebSphere

Application Server environment.
Programme
•    Course introduction
•    Overview of WebSphere Application Server systems and components
•    Using the IBM Support Assistant
•    Exercise: Using the IBM Support Assistant
•    Problem determination methodology
•    Problem determination techniques and tools
•    Exercise: Introduction to problem determination tools
•    Introduction to JVM-related problems
•    Exercise: Introduction to configuring garbage collection